Hotline 24/7/365

We ensure operational reliability:

• 8 dedicated hotline engineers ready to support you 24/7/365
• A professional hotline team with experience, system knowledge, access to documentation and VPN connection to your system
• Maximum response time of half an hour
• Detailed report within 24 hours of the hotline call
• In 95 percent of all cases, the problem is solved by online support

Adapted to your needs:

• Choose between hotline PC, PLC or Mechanical – or combine them to your needs
• Choose between 24/7 support or limit the support to a time interval that suits you

Options:

• Unrestricted use of the hotline helpdesk for PLC and mechanical issues
• On-site visits for troubleshooting and debugging

You are always welcome to contact us for further information.

Contact Customer Services
T: +45 99 40 00 00
service@riantics.com