Riantics offers professional hotline support
Hotline 24/7/365
We ensure operational reliability:
- 8 dedicated hotline engineers ready to support you 24/7/365
- A professional hotline team with experience, system knowledge, access to documentation and VPN connection to your system
- Maximum response time of half an hour
- Detailed report within 24 hours of the hotline call
- In 95 percent of all cases, the problem is solved by online support
Adapted to your needs:
- Choose between hotline PC, PLC or Mechanical – or combine them to your needs
- Choose between 24/7 support or limit the support to a time interval that suits you
Options:
- Unrestricted use of the hotline helpdesk for PLC and mechanical issues
- On-site visits for troubleshooting and debugging
You are always welcome to contact us for further information.
Contact Customer Services
T: +45 99 40 00 00
service@riantics.com
We use cookies to optimize the functionality of the website and for web analysis. If you use our website, you agree. For further information, including revocation of consent, please refer to our privacy policy (see Legal notice).