Riantics offers professional hotline support
Hotline 24/7/365
We ensure operational reliability:
- 8 dedicated hotline engineers ready to support you 24/7/365
- A professional hotline team with experience, system knowledge, access to documentation and VPN connection to your system
- Maximum response time of half an hour
- Detailed report within 24 hours of the hotline call
- In 95 percent of all cases, the problem is solved by online support
Adapted to your needs:
- Choose between hotline PC, PLC or Mechanical – or combine them to your needs
- Choose between 24/7 support or limit the support to a time interval that suits you
Options:
- Unrestricted use of the hotline helpdesk for PLC and mechanical issues
- On-site visits for troubleshooting and debugging
You are always welcome to contact us for further information.
Contact Customer Services
T: +45 9940 0000
service@riantics.com