Riantics offers professional hotline support

Hotline 24/7/365

We ensure operational reliability:

  • 8 dedicated hotline engineers ready to support you 24/7/365
  • A professional hotline team with experience, system knowledge, access to documentation and VPN connection to your system
  • Maximum response time of half an hour
  • Detailed report within 24 hours of the hotline call
  • In 95 percent of all cases, the problem is solved by online support

 

Adapted to your needs:

  • Choose between hotline PC, PLC or Mechanical – or combine them to your needs
  • Choose between 24/7 support or limit the support to a time interval that suits you

 

Options:

  • Unrestricted use of the hotline helpdesk for PLC and mechanical issues
  • On-site visits for troubleshooting and debugging

 

You are always welcome to contact us for further information.

 

Contact Customer Services
T: +45 99 40 00 00
service@riantics.com